Client Success Manager
We are looking for a proactive and client-focused Client Success Manager to build strong relationships with TEAM2B clients, ensure a high-quality customer experience, and support long-term client satisfaction and retention.
Main Skills
You will be responsible for managing relationships with clients, understanding their needs, coordinating their requests with internal teams, monitoring client satisfaction, and ensuring smooth and effective communication throughout the entire cooperation.
What we expect from you:
To build strong and trusted relationships with clients by understanding their needs, providing timely support, and ensuring a consistently high level of service.
The role also involves onboarding new clients, following up on requests, coordinating communication between clients and TEAM2B teams, collecting feedback, resolving issues, identifying opportunities to offer relevant additional services, and contributing to long-term client retention.
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We've been trusted for already
14 yearsEstablished in 2011, we've been fostering collaborations with numerous esteemed companies in the Armenian market. We proudly showcase successful partnership with one of the largest IT companies in both RA and the CIS. Simultaneously, we remain dedicated to serving and collaborating with hundreds of small businesses and individual entrepreneurs.
Our Values
Transparency
Official employment, salary is always on time, vacations, day off and sick leave - at any time without lengthy approvals. And also income reviews several times a year and bonuses based on work results.Growth
Care and comfort
A centrally located office with easy access to parking and a partial medical insurance expenses.